NICE Systems, Uptivity, call recording , NICE INFORM, voice recording , communication recording , screen recording , optimized solutions , quality recording , speech analytics ,workforce optimization , call logging , voice logging. Eventide, Red Box
All Stephen Campbell's Incident Replay solutions are used in PSAPs and control rooms to rapidly search and replay recordings from a variety of communication sources including radio and telephone, both fixed and mobile. These intuitive and easy to use applications allows supervisors and call takers to analyze specific emergency situations where the simultaneous replay of all communications is required to accurately reconstruct scenarios. Significant time savings can be made in the collection of the evidential information enabling incidents to be resolved faster.
Stephen Campbell Associates provides multimedia recording solutions specifically developed for the unique communication requirements of the emergency services market. Our use of integrated incident replay applications helps to monitor and time stamp all communications associated with an emergency. Delivering rapid and accurate incident reconstructions generates significant time savings and increased accuracy in the collection of evidential information enabling incidents to be resolved faster and more effectively. This intuitive and easy to use software allows control rooms to analyze specific emergency situations where the simultaneous replay of all communications is required to accurately reconstruct scenarios from multiple disparate sources.
Advanced multiple channel playback enables multiple channels to be replayed simultaneously. [Multi Channel Playback] This will be useful accurately reconstructing incident as well as for ‘cradle-to-crave’ calls that have multiple transfers